We go here specifically to buy the small cases of dog food for our "rescue" dog. The store is clean, bright and well-organized. Years ago, when we were looking for a new Groomer, we brought our dog to this location. Horrible experience. The Groomers lack experience at this store. Also, there is a high-turnover rate of Groomers, so you may end up getting a completely different groomer the next time around. Not cool. Needless to say, since our experience with grooming our dog, was very negative, we found a new groomer. THE POSITIVES: The products here are not as inexpensive as Pet Supplies Plus, but the store is willing to meet or match prices from other competitors. This is a plus if you are seeking to save a little bit of cash! There is ample free parking. The store is "hit or miss" in terms of Customer Service. I have been coming to this store for several years. Sometimes I walk around and around the store to find an employee to help me. Several times, I approached the front cashier employee to ask if someone can "help me" and experienced the eye-rolling "why are you bothering me" attitude. I have also encountered some friendly and helpful Associates. What I have noticed is that the more mature or older employees are willing to help and answer my questions, while the younger ones have an "entitlement" mentality. However, Customer Service is not the best at this particular store (location). They sell a variety of products (items) which I appreciate. I also like the variety of dog treats (from organic or natural products to the not so healthy goodies). My 3-star review is based on the lack of Customer Service availability.
Not the best petco ever, but they always have exotic animals!
Sick fish were quarintined very respectful and smart but crickets are cheaper else where.
My visit was great. Really never had a bad experience. Nice clean store and front cashier was very helpful did not get her name .it was around1:30 pm .very helpful
The worst place to go for ur pets. My chameleon just died listening the they're advise. Hate them so much!
Petco Animal Supplies is a US Store based in Norridge, Illinois. Petco Animal Supplies is located at 4161 N Harlem Ave, Norridge, IL 60706, USA.
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